Contact Dragonfly Florist
Monday - Friday 9.00 am-4.30 pm
Saturday 10.00 am-1.00pm
Due to high levels of demand if you are unable to reach us by telephone please use our online service in good time to ensure your flowers are delivered on the day requested.
For Funeral Flowers or Wedding flowers if you require a face to face meeting we can arrange an appointment to speak to a specialist florist at a set time.
Same day delivery available for telephone orders placed before 11am, subject to availability. Timed delivery will incur an extra charge in addition to normal delivery charge.
If you have any special requests please call or message us, due to popular demand our lines are extremely busy, if your unable to get through please do leave a message or email us and we will get back as soon as possible.
You can also order online or by telephone.
Collection orders can only be picked up when we have contacted you to let you know these are ready, no instore shopping.
Our delivery service now operates 6 days a week to Sunderland, Hetton Le Hole, Houhton -Le- Spring and surrounding areas, subject to time of placement of order please see delivery conditions.
Covid - Safe Delivery
During current covid restrictions and in the interests of the safety of customers and our staff if you require a covid safe delivery, we will instead ask for a phone number to contact in advance of delivery to let you know we are on the way. We will set down your goods on the doorstep, knock on the door then walk away to allow you to receive your order safely.
For all deliveries if you or the recipient will not be at home you must inform us of a safe place to leave your order, If the above is not on the order and no answer at delivery time order will be returned to store and must be collected within 24 hours. You have the option of paying for a second delivery. We are unable to keep flowers longer than this time, no refunds will be given we cannot deliver due to no one being at home on day of delivery.
Please feel free to contact us if you have any questions
Funeral flowers please call Alison on 01915262193