Contact Dragonfly Florist
Tuesday-Friday 10.00 am-4.30 pm
Saturday 10.00 am-1.00pm
We are pleased to welcome customers back to our shop, due to high levels of demand should you wish to pick up flowers the same day, you would need to call in advance to ensure the order can be collected that day.
Online next day delivery and next day click and collect operating at this time.
Same day delivery available for telephone orders placed before 11am, subject to availability. Timed delivery will incur an extra charge in addition to normal delivery charge.
If you have any special requests please call or message us, due to popular demand our lines are extremely busy, if your unable to get through please do leave a message or email us and we will get back as soon as possible.
In normal operational times should you wish to visit, we operate a safe distance policy and provide hand sanitizer station and hand wipes as well as regular disinfecting of store surfaces.
You can also order online or by telephone.
Due to popular demand our Flower / Florist delivery service now operates 6 days a week to Hetton- Le- Hole, Houghton -Le- Spring, Sunderland and surrounding areas, please see delivery conditions.
Covid - Safe Delivery
During current covid restrictions and in the interests of the safety of customers and our staff no goods will be physically handed over, we will instead ask for a phone number to contact in advance of delivery to let you know we are on the way. We will set down your goods on the doorstep, knock on the door then walk away to allow you to receive your order safely. If you or the recipient will not be at home you must inform us of a safe place to leave your order, we are unable to leave with neighbours due to covid rules and we are only able to make one delivery. If the above is not on the order and no answer at delivery time order will be returned to store and must be collected within 24 hours. You have the option of paying for a second delivery. We are unable to keep flowers longer than this time, no refunds will be given if not collected.
Please feel free to contact us if you have any questions
Funeral flowers please call Alison on 01915262193